Introduction
iGotSolutions Real Estate Systems ("iGotSolutions," "we," "us," or "our") is a real estate software provider based in Cebu, Philippines. We are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have. It applies to our website at igotsolutionsph.com, our contact and inquiry forms, and the real estate software services we provide to our clients.
By using our website or submitting information to us, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We collect information in the following ways, depending on how you interact with us:
- Contact and demo inquiries: When you submit our contact form, we receive your first name, last name, email address, company or agency name, service of interest, and your message.
- Newsletter signups: If you subscribe to updates through our website, we collect your email address.
- Website administration: Authorized staff who access our admin area authenticate with an email address and password. Session cookies are used to keep admin users signed in securely.
- Client and business data: When you use our real estate software products, we may process business and operational data that you or your organization provide as part of delivering those services. This is governed by our agreements with you and this policy.
- Technical information: Our servers may automatically record standard technical data such as IP address, browser type, and access timestamps when you visit our website.
How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Responding to your inquiries, demo requests, and support messages
- Delivering, maintaining, and improving our real estate software products and services
- Sending service-related communications and, where permitted, product updates or newsletters
- Securing our website, admin systems, and client environments
- Complying with applicable laws, regulations, and legal requests
We Do Not Sell Your Data
Your personal information is safe with us. We treat the data you share with respect and care.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We do not monetize your data. Ever.
We only share information in the limited circumstances described in the Data Sharing section below, and never for sale.
Data Security
We implement reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. These measures include access controls, secure authentication for administrative systems, and responsible hosting practices.
No method of transmission or storage is completely secure. While we work hard to protect your information, we cannot guarantee absolute security. If you believe your interaction with us is no longer secure, please contact us immediately.
Data Sharing
We do not sell your personal information. We may share information only in these limited situations:
- Service providers: Trusted vendors who help us operate our website, email, hosting, or related infrastructure, bound by confidentiality and data protection obligations
- Legal requirements: When required by law, regulation, court order, or government request, or to protect our rights, users, or the public
- Business transfers: In connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections
- With your consent: When you have given us explicit permission to share information for a specific purpose
Data Retention
We retain personal information only for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
Inquiry and contact form data is typically retained for the period needed to respond to you, maintain business records, and follow up on potential service relationships. You may request deletion of your information subject to applicable legal and contractual obligations.
Your Rights
Under the Philippines Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, you may have the right to:
- Be informed about how your personal data is collected and processed
- Access the personal data we hold about you
- Object to or restrict certain processing of your data
- Request correction of inaccurate or incomplete data
- Request erasure or blocking of your data, where applicable
- File a complaint with the National Privacy Commission of the Philippines
To exercise any of these rights, please contact us using the details in the Contact Us section below. We may need to verify your identity before processing your request.
International Transfers
Our primary operations are in the Philippines. If we transfer personal information to service providers or systems located outside the Philippines, we take reasonable steps to ensure that appropriate safeguards are in place consistent with applicable data protection requirements.
Children's Privacy
Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page.
We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acknowledgment of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
- Company: iGotSolutions Real Estate Systems
- Email: admin@igotsolutionsph.com
- Offices: Cordova and Lapu-Lapu City, Cebu, Philippines